Legal Notice

From Hotel Llop Gris we welcome you to our website. Below, we expose the terms and conditions of use of this website and we thank you for reading them before continuing with navigation.

Hotel Llop Gris as responsible for the website, makes this document available to users, with which it intends to comply with the obligations provided by Law 20/2014, of October 16, regulating electronic contracting and operators that develop their economic activity in a digital space and Law 29/2021, Qualified Protection of Personal Data in Andorra (LQPD).

1. Facts about Hotel Llop Gris

Hotel Llop Gris is the owner of the website: and, in compliance with the provisions of article number 6 of Law 20/2014, of October 16, regulating electronic contracting and operators that carry out their economic activity in a digital space, informs you that:

Owner: Hotel Llop Gris
NRT: F002775Z
Address: Camí Pont del Tarter,-AD100 Canillo
Telephone: 751 515
Email address:

Browsing this website attributes the condition of user (hereinafter, “You”). Any use contrary to the provisions of this document is strictly prohibited.

2. Purpose

This Legal Notice regulates the access and use by any person (“user”) to the pages that are integrated into the web domain, owned by Hotel Llop Gris.

Access to this website or use by you necessarily implies, and without reservation, submission to and acceptance of this Legal Notice. Therefore, it is recommended that the User carefully read the clauses contained therein each time he/she wishes to enter the Website Hotel Llop Gris reserves the right to carry out, at any time and without prior notice, any modification or update of the contents and services, of the general conditions and, in any case, of all those elements that make up the design and configuration of the website.

3. Responsibility

Hotel Llop Gris is responsible for the website, and makes this document available to users with which it intends to comply with Law 20/2014, of October 16, regulating electronic contracting and operators that carry out their economic activity in a digital space and Law 29/2021, Qualified Protection of Personal Data in Andorra (LQPD), as well as informing all users of the Website about the conditions of use of the Website, about the different products and / or services contained therein now or in the future.

Any person accessing this website assumes the role of user, committing to its observance and strict compliance with the provisions set forth herein, as well as any other legal provision that may be applicable:

The user agrees and is bound by the conditions set forth herein.

The user, by using the website, accepts these conditions and is obliged to make correct use of the website, the services and contents contained therein in accordance with them, the laws, good faith, public order, the uses of legal traffic and this legal notice.

The user accepts that the use of the website, services and contents takes place, in any case, under his sole and exclusive responsibility.

The user will respond to Hotel Llop Gris or to third parties, for any damages that may be caused as a result of breach of this obligation.

Hotel Llop Gris does not assume any type of responsibility for the contents inserted by users. The user will be liable for damages of any nature that it may suffer as a result of the breach of any of the obligations to which it is subject under these general conditions of use, or of the law in relation to the use made of the website.

Hotel Llop Gris does not grant any guarantee nor is it responsible, in any case, for damages of any kind that may arise from access, or use of the Contents, or the Website.

Hotel Llop Gris excludes any liability for damages of any kind, including lost profits, that may be due to the services provided by third parties through the Website, as well as to the means that they enable to manage service requests, and specifically, by way of example and not limitation: For acts of unfair competition and illegal advertising, as well as the lack of veracity, accuracy, completeness, vices, defects, relevance and / or timeliness of the contents disseminated, stored, received, made available or accessible through the services provided by third parties through the Website.

Hotel Llop Gris rejects the responsibility arising from the misuse of the contents, as well as reserves the right to update, eliminate, limit or prevent access to them, temporarily or permanently.

Therefore, Hotel Llop Gris does not guarantee the continuity of the operation of the website, as well as that it is operational and available at all times.

Hotel Llop Gris is not responsible for direct or indirect damages, including damage to computer systems and introduction of existing viruses on the network, derived from Internet browsing, necessary for the visit and use of the website.

Hotel Llop Gris, therefore, informs that access to this website does not imply the obligation on the part of Hotel Llop Gris to verify the veracity, accuracy, adequacy, suitability, completeness and timeliness of the contents provided through it.

4. Access and use of the website

The contents and services presented on the page are intended to disseminate information about the services and products offered and developed by Hotel Llop Gris.

The User accesses the Website under his sole responsibility.

Hotel Llop Gris will make reasonable means available to you so that the contents and services included in its website are accurate and up to date. However, it is not in a position to guarantee this circumstance at all times.

Hotel Llop Gris, although it has arranged antimalware measures, cannot guarantee the absence of viruses or other harmful components on the page or in the services that host it.

The User agrees to use the contents in accordance with the Law and this Legal Notice, as well as with the other conditions, regulations and instructions that may be applicable. Therefore, Hotel Llop Gris will not be responsible for incidents in the service, due to a malicious or culpable action of the user who is accessing or browsing at that time.

Consequently, it is not responsible for the potential damages, irreparable alterations or errors that, due to the presence of any virus, the User’s computer system may suffer when accessing or using the page.

Hotel Llop Gris is not responsible for the damages that the User’s computer equipment may suffer because he has used the website improperly or negligently.

5. Intellectual property

All content, without exclusion and in a non-limiting way, that are part of this site, that is, information, articles, data, texts, logos, icons, images, design and image of the website, (external appearance or look and feel), video files, audio files, databases and computer applications, are the property of Hotel Llop Gris or are exploited under license from third parties who own the intellectual and / or industrial property rights of said contents. These are protected by current national and international intellectual property laws.

You may create a private copy of the contents solely and exclusively for personal use. Any different use or exploitation will require prior written authorization from the owner of the exploitation rights. Specifically, you are prohibited from reproducing, distributing, publicly communicating (including the right to make available), fixing, transforming, collecting and, in any other way, exploiting the contents appearing on this website without the prior written authorization of the owner of the exploitation rights.

Under no circumstances does access to this website imply any type of waiver, transfer or assignment, in whole or in part, of the rights granted by national and international legislation on intellectual property.

6. Industrial property

References to names and trademarks or registered trademarks, as well as logos or other distinctive signs present on this website are protected by Andorran and international laws on industrial property

Any user who, through a connection and own devices, navigates on this website, will be subject to the obligation to use the services in a diligent, correct and lawful manner.

Reproduction, distribution, reuse and exploitation, as well as transmission or downloading by any means, is strictly prohibited. Copying, use for modification and/or duplication, sale, resale, and other forms of exploitation for commercial purposes or other purposes is also prohibited.

Therefore, it is forbidden to reproduce, disseminate, transform, transmit by any means, subsequent publication, exhibition, public communication or total or partial representation, modify or delete the information, contents or warnings from this website without the prior written authorization of Hotel Llop Gris.

The brands and logos present on this website are protected by national and international laws on industrial property. Likewise, the logos that identify Hotel Llop Gris are its exclusive property.

Therefore, the user undertakes not to perform, under any circumstances, any act that may be considered a violation of any of the rights named here of intellectual or industrial property that belong to Hotel Llop Gris or to third parties present on the website.

Any use of the content of this website for commercial purposes is prohibited. In particular, any kind of use of the images contained in this site is strictly prohibited, without the express consent of Hotel Llop Gris.

Users who wish to express possible claims arising from breaches of intellectual or industrial property rights on any of the services offered through this website, should go to the following email address:

7. Links

Any hypertext, deep, framing, or any other type of virtual connection through telecommunication networks from any website (“links”) to this website, must be authorized and previously in writing by Hotel Llop Gris, and the link must be established in any case to its home page.

All links to external (third-party) websites are for guidance purposes only, with the aim of making available other sources of information that may be of interest to you.

Hotel Llop Gris is not responsible for the contents or any other aspect related to external websites. In the event that you detect that any of the contents may be contrary to law or that it damages property or rights of a third party, you can direct your observation to the email address: , in order to be able to cancel said link or carry out the corresponding actions.

8. Data Protection and confidentiality policy

Hotel Llop Gris takes the privacy of its data seriously and, therefore, applies a Data Protection Policy based on the principles of data protection of Andorran regulations and the European Union.

For more information, see our Privacy and Data Protection Policy.

9. Duration and Modification

In order to improve the service or adapt to current legislation, Hotel Llop Gris will have the right to modify the terms and conditions stipulated here.

Hotel Llop Gris may unilaterally terminate, suspend or interrupt the operation of this website, without the possibility of you being able to request any compensation.

10. Cookies Policy

The use of data storage and recovery devices, also known as cookies or similar technologies, through the website of Hotel Llop Gris will be governed by the provisions of our Cookies Policy accessible at all times from the website, being an integral part of this Legal Notice.

11.Reporting irregularities

In the event that any user or third party considers that there are facts and / or circumstances that reveal the illegal nature of the use of any content, and / or the performance of any illegal activity on the web pages included, or accessible through the website, or through the services provided therein, You must contact Customer Service via email or by writing to Hotel Llop Gris, Camí Pont del Tarter,-AD100 Canillo.

12. Applicable legislation and jurisdiction

These deadlines are governed by Law 20/2014, of October 16, regulating electronic contracting and operators that carry out their economic activity in a digital space and Law 29/2021, Qualified Protection of Personal Data in Andorra (“LQPD”) and any dispute will be submitted to the Courts and Tribunals of Andorra.

Date of latest modification: May 2023