What are the frequently asked questions to answer?

You can check in to your room from 4pm

Yes, we can keep your luggage so you can enjoy the day.

Depending on your booking, but generally you can cancel without fees up to 30 days before the date of reservation, except non-refundable bookings.

Hiking, winter sports, cycling, gastronomy, sightseeing, cultural activities, relaxing, …

Yes, we accept pets at the hotel, there is a 15€ supplement per night.

Yes, without any fee and under availability.

Yes, the access to the Spa and swimming pool are included in the price of the room.

Yes, the price is 14€ per night.

No, it is strictly forbidden to smoke in the hotel, included the rooms.

By plane: Toulouse (190 km) airport or Barcelona (200 km) airport.

By train: Hospitalet Près de l’Andorre Station (25 km), direct train from Paris Austerlitz

By road: National N20 Toulouse L’Hospitalet Andorra

By Bus: 1) Direct transport from the airport or train Station in Toulouse

2) Hospitalet Près de l’Andorre train station

3) Direct transport from Barcelona Airport or Train Station (Estaciò de Sants)

From Spain, the Hotel Llop Gris is located 5 km from Canillo. At the entrance of El Tarter, by the ski resorts parking, on your right, just by the ski slopes.

From France, on your left by the ski slopes, 15 km from Pas de la Casa and 3 km from Soldeu.